Mercer accessibility statement

At Mercer, we believe in building a better future for everyone and that includes an inclusive digital experience.  


Mercer is committed to digital accessibility and making sure our websites and digital experiences can be accessed by everyone.  To ensure an optimal experience for everyone, Mercer strives to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.


WCAG 2.1 AA is a set of guidelines published by the World Wide Web Consortium (W3C) through their Web Accessibility Initiative (WAI) group.  These guidelines are technical standards that ensure a robust user experience for people of all abilities.


By conforming to WCAG 2.1 AA, Mercer not only improves access to its digital content, but meets best practices for compliance with digital accessibility laws and regulations worldwide including but not limited to the Americans with Disabilities Act (ADA), Accessibility for Ontarians with Disabilities Act (AODA), and EN 301 549.


We want to hear from you if you encounter any accessibility barriers on our digital properties. Please contact our Customer Support at